Terms of Service

Prohibited Conduct

In administering this policy, rtic confirms that users must not interfere with security, attempt unauthorized access, submit unlawful content, or misuse the storefront; where relevant, use must respect applicable law and the lawful rights of others.

Acceptance of These Terms

As part of the service commitment made by rtic, using the website or placing an order signifies agreement to these Terms of Service; where relevant, the posted Refund, Shipping, Privacy, and Payment Policies form part of the applicable store terms.

Checkout Currency and Tax

The documented approach of rtic is as follows: the relevant issuer and processor control approval of a payment authorization; where relevant, sales and similar taxes are calculated and collected as required by applicable law; amounts payable through the storefront are stated and processed in USD.

Cancellation Through Return

To state the position of rtic precisely, every eligible United States order receives free standard shipping; additionally, processing normally takes 1-2 business days and estimated carrier transit takes 4-6 business days; additionally, customers may request cancellation while an order is unshipped; the Refund Policy applies after it leaves the store; additionally, the merchant pays authorized return freight for voluntary returns and product or fulfillment problems.

Corrections and Legal Protections

For transparency, rtic records that product and service information is maintained carefully, although an inadvertent error is possible; for completeness, mandatory consumer protections remain effective despite any other wording in these Terms.

Products Offered

The operating rule used by rtic is straightforward: the storefront offers hard-sided, wheeled, personal, backpack, and soft coolers, insulated tumblers, drinkware, and jugs, outdoor carry and insulated bag options for camping, fishing, hunting, road trips, tailgating, fitness, travel, and everyday use; as a related safeguard, sizes, specifications, materials, care directions, safety information, options, availability, and prices are those stated on the applicable product page; additionally, genuine listing errors may be corrected and unavailable or fraudulent orders may be refused or cancelled with any required refund.

Merchant Details for This Policy

Under this policy at rtic, the responsible brand and store name is rtic; additionally, the complete physical address, also used for approved returns unless written instructions say otherwise, is 4350 Redbud Dr, Wamego, Kansas, 66547, United States; additionally, email support is available at support@frostfieldgear.store; at the same time, the store telephone number is 512-603-2373.