About Us

What the Store Offers

In administering this policy, rtic confirms that the catalog is intended for beverage temperature control, food and gear transport, trips, recreation, and daily routines as described on product pages; as a related safeguard, the product assortment covers hard-sided, wheeled, personal, backpack, and soft coolers, insulated tumblers, drinkware, and jugs, outdoor carry and insulated bag options for camping, fishing, hunting, road trips, tailgating, fitness, travel, and everyday use.

Information on Each Listing

rtic applies the following customer standard: customers should review the relevant listing and use the product consistently with its stated instructions; as a related safeguard, sizes, materials, capacity, care guidance, and safety information are stated only when supported by the applicable product record.

What Customers Can Expect

The documented approach of rtic is as follows: the service promise includes U.S. free standard shipping, shipment tracking, a 30-day return or exchange opportunity, and no customer charge for authorized return shipping; at the same time, the customer experience is built around useful catalog information, straightforward ordering, shipment visibility, and practical support.

Business Contact Record

Customers dealing with rtic should understand that the responsible brand and store name is rtic; at the same time, telephone support is available through 512-603-2373; where relevant, customer correspondence may be sent to support@frostfieldgear.store; for completeness, the complete physical address, also used for approved returns unless written instructions say otherwise, is 4350 Redbud Dr, Wamego, Kansas, 66547, United States.